Voice communication isn’t just a tool—it’s a daily lifeline. And one-size-fits-all business phone systems often fall short.
Your New Jersey business has its own structure, rhythm, and needs, and your communication tools should reflect that. At AmeriTel Telephone Systems, we focus on creating tailored phone solutions that work for real teams in real-world environments.
We help you personalize your business phone system so it actually supports your team—not the other way around.
Empowering Your Team Starts With Simplicity
Business phone systems can be complex. Confusing interfaces, clunky features, and scattered setups are frustrating for employees. At AmeriTel, we streamline the experience from day one.
Our VoIP phone systems are designed with the user in mind. We make it easy to stay connected, no matter the team size or location. With features like voicemail-to-email, auto attendants, call forwarding, and ring groups, every function is just a few clicks away—not buried under layers of menus.
Each user can even customize their phone experience to fit into their workflow. Want your voicemail forwarded to your email? Need your desk phone to ring your mobile after hours? We’ll make it happen, and we’ll walk your team through every step.
Personalized Setup for Every Business
We understand that no two businesses are the same. When you choose AmeriTel, we start with a conversation. Our team learns how your business operates – who handles calls, what hours you need coverage, and how you plan to grow. Then we design a system to meet those needs.
Our setup process includes:
- Customized call flow mapping
- Auto-attendant scripts tailored to your departments
- Direct dial and extension planning
- Integration with mobile and desktop softphones
- Configuration of ring groups and call queues based on workload
We’re not just plugging in phones. We’re building a support system that seamlessly fits into your team’s daily workflow.
Yealink Phones: Modern Hardware, Built to Last
We install and configure Yealink IP phones, known for their reliability, clarity, and ease of use. From simple desk phones to full-featured touchscreen models, Yealink offers options that fit every role in your business.
Some of the benefits of Yealink phones include:
- High-definition audio for clearer conversations
- Intuitive button layouts and navigation
- Visual voicemail and call status indicators
- Compatibility with headsets and accessories
- Multi-line capabilities for power users
For mobile teams, we also support Yealink DECT phones and conference systems. Every phone is set up and tested by our team to ensure a smooth rollout.
Training That Makes a Difference
Even the best systems are useless if your staff doesn’t know how to use them. That’s why training is a core part of every AmeriTel installation. We offer hands-on instruction for both administrators and end users, so everyone feels confident on every call.
Our training sessions cover:
- How to transfer, hold, and conference calls
- Managing voicemail and greetings
- Using the AmeriTel customer portal
- Setting up call forwarding and mobile integration
- Troubleshooting common issues
We stay until your team is comfortable, and we’re always available for free remote support if you have questions later.
Flexibility for Hybrid and Remote Work
Business today doesn’t start or stop at the office door. Today’s teams are often spread across multiple locations and AmeriTel’s phone systems keep everyone connected.
Employees can take calls on their mobile phones or laptops using AmeriTel’s softphone apps. A softphone app is a software application that allows you to make and receive phone calls over the internet using a computer or mobile device.
Your team gets the same features as their desk phones—voicemail, caller ID, call history—all accessible from wherever and whenever they work. Administrators can manage users, monitor activity, and make changes in real time through our proprietary portal.
This flexibility not only improves communication, it keeps your team productive and reachable no matter where they are.
Built-In Support You Can Count On
AmeriTel provides remote technical support to all our clients, along with 24/7 emergency service. Need to add a new extension? Change a voicemail greeting? Resolve a call routing issue? We’re just a phone call away.
Plus, since we’re based in Brick, New Jersey, we’re able to offer onsite support throughout Monmouth and Ocean Counties. For businesses across the state or using our VoIP systems nationwide, remote assistance is always ready when you need it.
Why Personalization Matters
Bells and whistles are nice, but a personalized phone system should focus on removing friction so your team can focus on what they do best. When calls reach the right person and voicemails are easy to manage, your whole business runs smoother.
At AmeriTel, we believe communication should support your workflow, not interrupt it. That’s why we design every system with the end user in mind.
Ready to Personalize Your Phone System?
If your current phone setup is outdated, confusing, or just not doing the job, AmeriTel can help. With over 40 years of experience and a reputation built on local trust, we deliver modern, easy-to-use phone systems tailored to your business.