When disaster strikes, your phones should be the last thing to go dark.
For businesses in New Jersey, especially in coastal towns like Brick and across Ocean and Monmouth Counties, storms and power outages aren’t just possibilities—they’re inevitable. And when they hit, your ability to communicate with customers, staff, vendors, and emergency services can make or break your operation.
That’s why having a communication system built for resilience isn’t just a tech upgrade. It’s a business essential.
Why Communication Fails During Disasters
Most traditional phone systems rely on physical lines and on-premise hardware. When the power goes out or a storm damages your building, those systems fail fast. Even mobile backup solutions like call forwarding depend on networks that may not be functioning during local outages.
That kind of fragility is unacceptable for businesses that need to stay available, respond to clients, or coordinate teams quickly—especially in sectors like healthcare, legal services, education, and customer-facing industries.
The VoIP Advantage: Built for Continuity
Voice over IP (VoIP) changes the equation entirely. Instead of relying on copper lines or in-house PBX systems, VoIP uses the internet to handle your business calls. This means your phone service becomes as flexible as your internet access.
Here’s how VoIP from AmeriTel keeps you talking, no matter what’s happening outside:
Cloud Hosting Means Offsite Security
With cloud hosting, your phone system isn’t tied to your physical office. All call routing, voicemail, and features are managed in secure data centers, not in a backroom closet. Even if your local power is out, the system still works.
Employees can answer calls from their mobile devices or laptops using AmeriTel’s softphone apps, or instantly redirect calls to other locations. Your customers won’t hear a difference, and your operations won’t miss a beat.
Auto-Attendants and Failover Routing
In an emergency, you don’t want to manually reroute calls or scramble to update voicemail greetings. AmeriTel systems can automatically forward calls to designated backup numbers or alternate offices. You can also pre-record emergency greetings that deploy automatically during outages.
Unified Access from Anywhere
Our VoIP solutions support mobile and desktop access, so your team can work from anywhere there’s internet—home, another office, even a coffee shop if necessary. This means you can maintain business continuity without relocating hardware or waiting for service restoration.
24/7 Emergency Support from a Local Team
Technical hiccups don’t care what time it is. And when you’re in the middle of a storm or outage, getting help from someone who knows your business—and your region—can make all the difference.
AmeriTel offers 24/7 emergency technical support, with technicians based right here in New Jersey. Our support team is available nights, weekends, and holidays to help you troubleshoot remotely or dispatch local assistance when needed. You’re never stuck in a queue with a giant call center or passed around to agents who don’t understand your system.
In many cases, we resolve issues before our clients even realize something’s wrong, thanks to proactive monitoring tools.
E911 Compliance: Safety You Can Trust
In a crisis, reaching 911 shouldn’t be a guessing game. AmeriTel ensures that every VoIP system we install is E911-compliant, which means emergency responders get the precise location of the call—even from mobile extensions or remote users.
This is especially critical for schools, daycares, medical offices, and multi-floor buildings. We support multi-location address registration and emergency call routing rules to make sure that help goes exactly where it’s needed.
Plus, our team stays current on state and federal compliance regulations to ensure you’re always covered with no gaps or red tape.
Hardware Resilience and Backup Options
Even with cloud-based systems, your local hardware matters. That’s why we install Yealink IP phones known for their reliability and include options for battery backup units and Power over Ethernet (PoE) switches to keep critical phones running during power loss.
For high-availability environments, we also offer talk path management and redundant internet routing setups, giving you full control over bandwidth and call quality, even under stress.
Structured Cabling That Stands Up to the Storm
Beyond phones, the integrity of your network cabling plays a huge role in your overall resilience. AmeriTel provides structured data and voice cabling designed to handle the demands of modern communications, even during adverse conditions.
We collaborate with your IT teams to ensure all components, routers, switches, access points, are correctly configured, protected, and optimized for optimal performance.
Local Support Means Faster Response
With our headquarters right in Brick, NJ, AmeriTel can offer something national providers simply can’t: fast, on-site help from people who know your name and your business.
We’ve served Ocean and Monmouth counties for over 40 years, weathering every kind of storm, literal and figurative, alongside our clients. That experience translates into faster response times, better troubleshooting, and systems designed with New Jersey weather and infrastructure in mind.
Prepared, Not Panicked: The AmeriTel Approach
Preparation beats panic every time. We help our clients build resilience into their phone systems from day one, so when disaster hits, they already have the tools in place to keep moving.
Here’s what that looks like:
System redundancy planning
Preconfigured call routing failover
Emergency contact trees
Remote access tools and training
Battery backup and surge protection
Ongoing technical support and check-ins
We don’t just install phones. We help you think through every scenario and set up your communication infrastructure accordingly.
What’s at Stake? Customer Trust and Business Survival
Your phone line isn’t just a convenience. It’s a lifeline. For many businesses, every missed call is a missed opportunity, a frustrated customer, or a lost sale. During an outage, poor communication can lead to confusion, missed deadlines, or worse.
Disasters don’t just knock out your lights—they test your readiness. Will your business keep running, or go silent?
Start Building Resilience Today
If you’re relying on an outdated phone system or aren’t sure your current setup could survive a major outage, now is the time to act. AmeriTel’s VoIP solutions are designed with built-in reliability, local support, and future-ready features that give you peace of mind and operational confidence.
If you’re upgrading from analog lines or just want to be sure your team is covered during the next big storm, we’re here to help.
Let’s make sure your business is ready—for anything.